
The 2010 Winter Olympics are behind us and I for one am sad to see them go. There were so many compelling moments that defined the Vancouver Games for me, from snowboarder Shaun White’s incredible Double McTwist 1260 in the half-pipe (a trick only he can perform); to Apolo Ohno passing the Chinese team in the anchor lap of the 5000 meter short track relay to become the most decorated American in Winter Olympic history; to the final frantic seconds of regulation and overtime in the US–Canada gold medal hockey game. But nothing brought me to edge of my seat like Lindsey Vonn and Bode Miller’s exhilarating performances in the men’s and women’s downhill.
What I love so much about all of our Olympic Athletes and find so well-exemplified in these two, in this event, is their absolute understanding and embracement of a simple, but profound principle. One I believe creatives should never forget: That distinguishing achievement often requires more than talent and training; more than skill and desire; more than preparation or luck. It most often requires exceptional courage and a willingness to take extraordinary risks. And that’s not easy or natural, for anyone.
Consider that when Vonn raced, in addition to a badly bruised leg, she also faced the pressures of a spectacular run by teammate Julia Mancuso, just moments earlier. Vonn was rattled. But rather than downplay the challenge, Lindsey’s husband and coach, Thomas, radioed his wife specifically to confirm for Lindsey that Mancuso had a “special run” and to relate, “You’re going to have to be perfect to win.” Vonn would later state that this strategic message from her husband allowed her to “let go” of her fears and instead, “focus on that challenge”. She subsequently took the most aggressive lines all the way down the mountain, coming perilously close to wiping out at nearly every turn. The result– she beat Mancuso’s “sepcial run” by over a full half-second.
Likewise, ignoring treacherous course conditions resulting from warm weather and light snow, Bode Miller attacked the downhill course with reckless abandon to become the first American men’s skier to stand on the podium for that event since Tommy Moe, sixteen years ago. His bronze medal time was 1:54.40, only nine hundredths of a second behind gold medalist, Didier Defago, the smallest differential between gold and bronze in Olympic history. Said Miller of his performance and his American team, “We went after it. We weren’t scared. We were always aggressive.”
Of course, while a willingness to lay it all on the line can pay huge dividends as it did in both of these instances, it never guarantees success and often sets the stage for spectacular failure. Later, attempting to go 5 for 5 in Olympic events in the slalom –the one event for which he had not won an Olympic medal– on a difficult course on sticky, wet snow that was proving difficult for many of the racers, Miller did not change his approach. The consequence: he ran into trouble almost right out of the gate. Said Miller, “It’s unfortunate to go out so early, but you have to take risks… and I did.”
I believe creatives, from designers, to copywriters to marketing strategists should take the same approach as Miller, Vonn and others and not allow themselves to be constrained by fear. I appreciate creatives who are willing to explore their most conceptual ideas, even if it results in more misses than hits. I know that by doing so, this will give them the best chance to come up with something great, which is the only thing I ever want to present to a client.
Great creative work must always take a point of view. It has to “say something” to be memorable. Remember that people respond to “different” and “unpredictable”. In this sense, “safe” is risky. The real problems begin when fear- the fear of mistakes, the fear of looking foolish, the fear that someone won’t “get” your idea, prevents you from saying anything at all. I once heard Jeff Kling, ECD of Euro RSCG put it this way: “Screw-ups are tools of evolution. They help us survive.” There’s a lot of wisdom in that statement. Remember also, that in the business of marketing and advertising, we’re not looking to connect with the 80% of people who may not “get”, or like, or even care at all about our creative, but rather the 20% who do, and are inspired to act upon it.
So the next time you’re faced with a daunting creative challenge (or business challenge, or life challenge), don’t allow yourself to become compromised by fear. Rather, recognize that most of life’s rewards are not without risk; that we all fall sometimes; and that even those instants leave us better prepared to make some truly extraordinary runs in the future. If nothing else, we’ll put people on the edge of their seats. At least for marketers, that’s our job.

Related videos (Note: Viewing videos from nbcolympics.com may require a quick, free upload of Microsoft Silverlight)
• How to Stomach Fear in the Downhill
• Lindsey Vonn’s 2010 Olympic Downhill Gold Medal Run
• Bode Miller’s 2010 Olympic Downhill Bronze Medal Run
Thanks to Matt Earley, an Arkansas-based creative, musician, minister, ad man and achiever for his inspiration. During a recent Twitter exchange in which I commented how much I loved the, “put-everything-on-line” spirit of the Olympic athletes, it was Matt who came back with the question, “a great parallel for life”? Yes Matt, it is. Keep attacking! Join us on Twitter: @mattearley; @thamby
Great piece, Tim. I think we all acknowledge that it is difficult to take a professional risk, whether in design, strategy, execution, or otherwise, especially when that risk jeopardizes your project, perhaps your job. For instance, if a designer sees a possible solution to a challenge in which the time necessary to complete is much longer than the time it takes to churn out something average, it’s gotta’ be tough for that designer to say: “I’m going to take the potential risk of being punished for taking ‘too long’ so that I can put forth better work than the typical quick turn-around.” But, that’s the kind of attitude that I believe champions have. Willing to take the risk and extra work required to perform better than average. Seeing the route to something better and not being afraid to go for it.
Cheers to pushing beyond while risking failure.
Matt,
Thanks for stopping by and thanks again for the inspirational tweet! (And BTW, your subsequent, “Honored to be a footnote in…” tweet cracked me up). : )
Marketers and designers have so many challenges- quality and creativity vs. tight budgets and deadlines, among the most notorious. Like Lindsey Vonn, my advice is to embrace these challenges and then try to rise above them.
Sometimes, you don’t have to expand budgets, but simply rearrange / reprioritize them. With respect to tight deadlines, communication is key. We realize that most of our clients are on tight deadlines. Many of them rush us because that’s how we’ve always performed for them in the past. I believe we sometimes need to do a better job of communicating the benefits of extra time to our clients. Perhaps we could gain a little ground and move closer to the ideal. They have an agenda. We have one too, built around a quality design ethic.
Ultimately, in my experience, the most important characteristic of “Champions”, be they world-class athletes or world-class designers, is simply good attitude. Most clients recognize earnest effort, and appreciate open and honest communication, whether easy to hear or not. I think most expect us to push for only the highest quality and we owe them our best efforts, even in the most challenging conditions. Hopefully, they acknowledge and appreciate this and if not; then maybe they’re not the type of clients we should seek to work with.
Thanks again Matt-
Tim