Make belief – The official blog of Renaissance Creative

Good Design. Good Business. From Competitive Advantage to Survival Tool for the New Economy

Recently, while driving to work and listening to automotive executives getting scorched by Congress on satellite radio, I found myself shaking my head in astonishment at these embattled CEO’s. Like many, it wasn’t the “spectacle” of their treatment that shocked me, but the way these top-level leaders seemed plaintively disconnected with us ordinary folk-aka, their customers.
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